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Privacy Policy

The AVA international GmbH attributes considerable importance to the protection of your private sphere as well as your personal data and the required data security, and therefore only collects, processes and uses your personal data in compliance with the principles described below as well as the national and European legal provisions, particularly the German Telemedia Act and Federal Data Protection Act.

I. Name and Address of the Controller

The controller within the meaning of the General Data Protection Regulation (“GDPR”) and other national data protection laws of the member states as well as further statutory data protection provisions is:

AVA international GmbH
Hohenzollernstr. 38 Rgb
80801 München
Tel.: 089 45209 220-0
Fax.: 089 45209 220-9
info@ava-international.de
www.ava-international.de

Represented by managing director Roman Hocke

(hereinafter referred to as “company”)

If you would like to object to the collection, processing or use of your data by us as set out in this privacy policy, either in general or with regard to individual measures, please send your objection by email, fax or letter to the aforementioned contact details. Through the aforementioned contact details, you can also receive free information about your personal data at any time.

II. General Information on Data Processing

1. Scope of Personal Data Processing

We collect and use the personal data of our users only where this is required to provide a functional website and our content and services. The personal data of our users is as a rule only processed with the prior consent of the user. An exception to this applies in cases where prior obtainment of any consent is not possible for actual reasons and data processing is permitted by legal regulations.

2. Legal Basis for Personal Data Processing

Where we obtain consent from the data subject for personal data processing operations, Art. 6(1) GDPR is the legal basis for personal data processing.

If processing personal data is necessary for the performance of a contract to which the data subject is party, Art. 6 (1)(b) GDPR serves as a legal basis. This also applies to processing methods required to take steps prior to entering into a contract.

Where personal data processing is necessary for compliance with a legal obligation to which our company is subject, the legal basis is Art. 6(1)(c) GDPR.

If processing is necessary to protect the vital interests of the data subject or another natural person, Art. 6 (1) (d) GDPR serves as legal basis.

If processing is necessary for the purposes of any legitimate interest pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, the legal basis for processing is Art. 6 (1)(f) GDPR.

3. Data Erasure and Storage Period

The data subject’s personal data will be erased or blocked once the purpose of such storage ceases to be relevant. In addition, the data can be stored if this has been provided for by European or national legislators in union law regulations, laws or other legislation which is governed by the controller. Blocking or erasure of the data can also be done if a storage period specified by the named standards expires, the necessity for storing the data further must only be for concluding a contract or fulfilling a contract.

III. Provision of the Website and Creation of Log Files

1. Description and Scope of Data Processing

Any time that our internet pages are called-up, the server automatically collects data and information from the computer system of the accessing computer.

The following data will be collected:

  1. Information on the browser type and version used
  2. The operating system of the user
  3. The website from which you came to our website
  4. The IP address
  5. The service provider of the accessing system
  6. date and time of access

The data will also be stored in the log files of our system. This does not affect the IP addresses of the user or other data which allow for attribution of the data to a user. This data will not be stored together with other personal data of the user.

2. Legal Basis for Data Processing

The legal basis for temporary data retention is Art. 6 (1) (f) GDPR.

3. Purpose of Data Processing

It is necessary for the system to temporarily store the IP address to allow the website to be delivered to the computer of the user. To this end, the IP address of the user must be stored for the duration of the session.

Further information is needed to make the website of the company secure, to protect against attacks, to optimize the website and to ensure the functioning of the website.

Such purposes are also the basis for our legitimate interest in data processing according to Art. 6 (1) (f) GDPR.

4. Duration of Storage

The data will be erased as soon as it is no longer required to achieve the purpose of its collection. In the case of collection of data for the provision of the website, this is the case when the relevant session ends.

5. Option of Objection and Elimination

The collection of data is necessary for the provision of the website, and storage of the data in log files is necessary for the operation of the website. Consequently, the user has no option to object.

IV. Use of cookies

1. Description and Scope of Data Processing

Our website uses cookies. Cookies are text files which are stored within or by the internet browser in the user’s computer system. Cookies cannot run programmes or transmit viruses to your computer. If a user accesses a website, a cookie can be stored in the user’s operating system. This cookie contains a distinctive sequence of characters that allows the unique identification of the browser the next time the website is accessed. Some of the cookies that we use will be deleted again following the end of the browser session, i.e. after you close the browser (commonly known as “session cookies”). Other cookies stay on your end device and allow us to recognise your browser when you next visit our website.

We use cookies to make our website more user-friendly. Certain elements of our website also require the accessing browser to remain identifiable after changing to a different web page.

In this respect, the following data are saved and transmitted in the cookies:

  1. Language settings
  2. Permission for the use of cookies
  3. Session information

We also use cookies on our website to allow us to analyse how our users surf the web. On this basis, the following data can be transmitted:

  1. Search terms entered
  2. Frequency of page views
  3. Use of website functions

The user data to be collected in this way are pseudonymised with the use of technical safeguards. It is therefore not possible to assign such data to the user who accessed the web page. The data will not be saved with any other personal data of the user.

When a user accesses our website, they are informed of the use of cookies for analysis and their consent to the processing of personal data used in this context is obtained. In this context, the user is also informed of this privacy policy.

You can deactivate the saving of cookies with the appropriate settings or set your browser so that you are notified as soon as the cookies are placed, however. If you wish to do this, it is necessary for you to change the appropriate settings under preferences or options in the browser menu. We kindly remind you that such a course of action may mean that certain parts of the website no longer function at all or do not function properly, i.e. only to a restricted extent.

2. Legal Basis for Data Processing

The legal basis for personal data processing using technically required cookies is Art. 6 (1) (f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes where the user has given its consent is Art. 6(1)(a) GDPR.

  1. Purpose of Data Processing

The purpose of the use of technically required cookies is to facilitate the use of websites for the users. Certain functions of our website cannot be used without the use of cookies. To achieve this, it must also be possible to recognise the browser after changing to a different web page.

We require cookies for the following applications:

  1. Adoption of language settings
  2. Memorising search terms

The user data which is collected by the technically necessary cookies will not be used for the creation of user profiles.

Analysis cookies are used for the purpose of improving the quality of our website and its content. Via the analysis cookies, we find out how the website is used, allowing us to continually optimise our content. We refer to VII. Website Analysis Services.

Such purposes are also the basis for our legitimate interest in personal data processing according to Art. 6(1) (f) GDPR.

  1. Duration of Storage, Option of Objection and Elimination

Cookies are stored on the computer of the user, and transferred from it to our site. Therefore, you as the user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transfer of cookies. Cookies which have already been stored can be deleted at any time. This can also occur automatically. If cookies are deactivated for our website, you may not have full access to the website functions.

V. Contact Form and Email Contact

1. Description and Scope of Data Processing

There is a contact form on our website which can be used to contact us electronically. If a user uses this option, then the data entered into the input screen will be transferred to us and stored.

Alternatively, we can be contacted using the email address provided. In this case, the personal data of the user transferred with the email will be stored.

In this context, data will not be passed on to third parties. The data will exclusively be used for processing the conversation.

2. Legal Basis for Data Processing

The legal basis for the processing of data in the course of sending an email is Art. 6 (1) (f) GDPR. If the email contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 (1) (b) GDPR.

3. Purpose of Data Processing

The processing of personal data by email or from the input screen serves the sole purpose of processing the initiated contact. In this case, the necessary legitimate interest is also in the processing of the data.

4. Duration of Storage

The data will be erased as soon as it is no longer required to achieve the purpose of its collection. For personal data that was sent by email, this is the case when the relevant conversation with the user has come to an end. The conversation ends when it can be seen from the circumstances that the relevant case has been conclusively clarified.

5. Option of Objection and Elimination

The user can withdraw their consent to personal data processing at any time. If the user contacts us by email, then they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contact will be erased in this case.

VI. Rights of Data Subjects

If your personal data is processed, you are a data subject in the sense of the GDPR and you have the following rights towards the controller:

1. Right of access

You can request a confirmation from the controller whether we process personal data relating to you.

If such processing takes place, you can request the controller to provide you with the following information:

(1) the purposes for which personal data is processed;

(2) the categories of personal data processed;

(3) the recipients or categories of recipients to which the personal data relating to you have been or are to be disclosed;

(4) the envisaged period for which personal data relating to you will be stored, or, if specific information on this is not possible, the criteria used to determine that period;

(5) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing;

(6) the right to lodge a complaint with a supervisory authority;

You have a right to be provided with information as to whether the personal data relating to you was transmitted to a third country or to an international organisation. In this context, you can request information on the appropriate safeguards in acc. with Art. 46 GDPR in connection with the transfer.

To exercise your free right to information, please contact us directly via the contact details that are provided in our legal notice, or make direct contact with our Data Protection Officer (refer to sections I and II).

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data related to you is incorrect or incomplete. The controller must perform rectification immediately.

3. Right to Restriction of Processing

Under the following circumstances, you can request us to restrict processing of the personal data relating to you:

(1) if you contest the accuracy of the personal data relating to you for a period that enables the controller to verify accuracy of the personal data;

(2) if processing is unlawful, but you refuse erasure of the personal data, requesting instead that use of the personal data be restricted;

(3) if the controller no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

(4) if you have objected to processing pursuant to Art. 21(1) GDPR, pending the verification whether the legitimate grounds of the controller override your legitimate grounds.

Where processing of the personal data relating to you has been restricted, such data may – except for storing thereof – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

Where processing has been restricted pursuant to the aforementioned conditions, you will be notified by the controller before the restriction is lifted.

4. Right to erasure

a) Obligation to Erase

You may demand the controller to erase your personal data without undue delay and the controller is obliged to erase such data without undue delay where one of the following grounds applies:

(1) Your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

(2) You withdraw your consent on which processing is based according to Art. 6(1)(a) and there is no other legal ground for processing.

(3) You object to processing according to Art. 21(1) and there are no overriding legitimate grounds for processing, or you object to processing according to Art. 21(2) GDPR.

(4) Your personal data have been unlawfully processed.

(5) Your personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

(6) Your personal data have been collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.

b) Information to Third Parties

Where the controller has made your personal data public and is obliged acc. to Art. 17 (1) GDPR to erase it, the controller, taking account of available technology and the cost of implementation, takes reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, such personal data.

c) Exemptions

The right to erasure does not apply to the extent that processing is necessary

(1) for exercising the right of freedom of expression and information;

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for the establishment, exercise or defence of legal claims.

5. Right of Information

If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the latter is obliged to notify all recipients, to whom your personal data have been disclosed, of such rectification or erasure of the data or restriction of processing, unless this turns out to be impossible or produces unreasonable burdens.

You have the right vis-à-vis the controller to be informed of such recipients.

6. Right to data portability

You have the right to receive any personal data related to you that has been provided by you to the controller in a structured, commonly used and machine-readable format. Moreover, you have the right to transmit those data to another controller without hindrance from the controller to which the personal data has been provided, where

(1) the processing is based on consent acc. to Art. 6 (1) (a) GDPR and

(2) the processing is carried out by automated means.

In exercising such right, you further have the right to have the personal data transmitted directly from one controller to another, where technically feasible. This must not adversely affect the rights and freedoms of others.

The right to data portability does not apply to any personal data processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you that is based on Art. 6(1)(e) or (f) GDPR.

The controller no longer processes your personal data, unless the controller demonstrates compelling legitimate grounds for processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

8. Right to Withdraw any Consent Given Under Privacy Law

You have the right to withdraw at any time your consent given under privacy law. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

9. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR.

The supervisory authority with which the complaint has been lodged informs the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy according to Art. 78 GDPR.

The data protection authority responsible for our company is the Bavarian State Office for Data Protection, address, Promenade 27 (Schloss), 91522 Ansbach, Germany, postal address: Postfach 606, 91511 Ansbach, Germany, further information is available in the internet at www.lda.bayern.de.

VII. Use of Contact Forms

You can contact us at any time on the contact form provided. Any personal data that you provide will only be collected, processed and used for the processing of your enquiry.

VIII. Links to other websites

This declaration regarding data protection exclusively applies to the website of the company. The web pages of this website can contain links to third party websites. Our privacy policy does not apply to such websites. If you leave our website and/or the e-store, we recommend that you carefully read the data protection provisions of each website that collects personal data.

IX. Security

We apply the necessary security measures to protect your personal data against accidental or deliberate manipulation, erasure, modification or loss, as well as unauthorised forwarding to other persons. We encrypt your data when it is transferred to our website and make use of SSL connections (Secure Socket Layer). We apply the appropriate technical and organisational measures to protect our website and other systems and personal data against, in particular, loss, destruction, unauthorised access, modification and forwarding to third parties.

X. Availability and Amendments

You can view this privacy policy at the company website. You can also save or print out this privacy policy by using the appropriate functions of your browser.

The original German language text shall prevail in the event of any discrepancies between the English translation and the German original.

We reserve the right to amend this privacy policy from time to time and to adapt it according to the statutory requirements, and therefore request you to refer to our current privacy policy every time you visit our website.

Version: 10/07/2018